The authors have surveyed more than one million working adults to understand how to bolster employee morale, efficiency and productivity.
For leaders WS ting to retain great talent and better engage their people, the solution might be right under their noses. Showing gratitude to employees is the easiest, fastest, and most inexpensive way to boost performance. The WD-40 company knows this firsthand. After leadership gave managers training in expressing gratitude to their employees, the company reported the best financials in its fifty-seven-year history.
Despite these benefits, few leaders effectively utilise this simple tool. In fact, new research reveals “people are less likely to express gratitude at work than anyplace else.” What accounts for the staggering chasm between awareness of gratitude’s benefits and the failure of so many leaders to show it – or show it properly? Gostick and Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myth about managing others that cause leaders to withhold thanks.
The authors introduce eight simple ways that managers can show employees they are valued. They supplement their insights and practical advice with stories of how many of today’s most successful CEOs such as Alan Mulally of Ford, Hubert Joly of Best Buy, and Ken Chenault of American Express – creatively incorporated gratitude into their leadership styles.
Chapter 1: The Gratitude Gap
Chapter 2: Myth: Fear is the best motivator
Chapter 3: Myth: People want way too much praise these days
Chapter 4: Myth: There’s just no time
Chapter 5: Myth: I’m not wired to feel it
Chapter 6: Myth: I save my praise for those who deserve it
Chapter 7: Myth: It’s all about the Benjamins
Chapter 8: Myth: They’ll Think I’m Bogus
Chapter 9: Solicit and act on Input
Chapter 10: Assume Positive Intent
Chapter 11: Walk in their shoes
Chapter 12: Look for small wins
Chapter 13: Give it now, give it often, don’t be afraid
Chapter 14: Tailor to the individual
Chapter 15: Reinforce core values
Chapter 16: Make it peer to peer
Chapter 17: Take it home
Conclusion: One giant leap for mankind
Leading with gratitude isn’t just about being nice; it’s about being smart – really smart – and it’s a skill that everyone an easily learn.
Peoplesmind