The Nigerian Communications Commission (NCC) has approved a tariff adjustment for major telecom operators, including MTN and Airtel, in response to escalating operational costs. The decision, made in accordance with the Nigerian Communications Act (2003), permits operators to increase tariffs by up to 50%, a significant reduction from the over 100% hikes initially requested by some companies.
The NCC stated that the adjustment is a strategic effort to bridge the gap between rising costs and tariff rates, which have remained unchanged since 2013. Despite the increase, tariffs will remain within the limits established by the NCC’s 2013 Cost Study and will be evaluated on a case-by-case basis in line with regulatory practices.
Reuben Muoka, NCC’s Director of Public Affairs, explained that the measure balances the interests of consumers and telecom operators. “These adjustments will enable operators to continue investing in infrastructure and innovation, ultimately benefiting consumers with improved services, better network quality, and enhanced customer care,” Muoka said.
The decision follows extensive consultations with public and private stakeholders, considering the financial challenges faced by Nigerian households and businesses. While operators are allowed to adjust tariffs, the NCC emphasised that service quality improvements must be evident.
Additionally, the Commission assured consumers that the tariff changes would be implemented transparently, ensuring fair treatment for all users.
Peoplesmind
